Urgent

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Terminal down, batch not settling, or something reading wrong? Tell us what’s happening and it routes straight to the on-call tech.

Priority lineOn-call tech

Down now? Send this, then call.

If you cannot take a payment right now, file the ticket and call us as well — do not wait on email. Everything below routes straight to the tech on call.

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Name

Business name

Best phone number

How urgent is it?

Terminal or POS (if you know it)

What is happening?

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