Having a loyalty program is absolutely crucial for any business to succeed. The statistics speak for themselves, and the direct benefit is a significant boost in revenue. Returning customers according the Clover “6 Questions to Ask When Crafting a Loyalty Program” spent an additional 31% more than a brand new customer, and that is reason to celebrate!
When it comes to building and implementing effective loyalty programs, businesses have to consider a diverse range of formats with their individual pros and cons. Ideally, the choice of loyalty program should align with the type and size of business, as well as the ultimate goals of the program. Even within mobile app loyalty programs, there are many different approaches and elements that need to be considered to reap maximum benefits for both the business and the customer. These can include everything from the time-honored punch card program to the more innovative or complex “earn and redeem” point systems that enable customers to receive cash back or other attractive rewards for future purchases. Ultimately, the most successful loyalty programs are those that are tailored to the needs, preferences, and expectations of individual businesses and their customers.
THE TYPES OF REWARDS
Punch programs are easy and cheap, but lack customer data. Using an app is better and allows for loyalty programs with points or cash-back.
Cash-back for future purchases, driving repeat business. However, this program may not appeal to infrequent visitors due to low cash-back rates and a potentially long wait for rewards.
Points programs are based on purchase amount. Tiered rewards are available. Consistent program but requires management and lacks instant gratification.
CUSTOMERS FEEL CONNECTED LOCALLY
Clover Loyalty empowers your customers to redeem rewards and enjoy exclusive deals, giving them all the more reason to be excited about your brand. By nurturing a strong sense of community, your customers will feel like they are a part of something special. With Clover Loyalty, you can confidently drive repeat business and foster long-term loyalty among your valuable shoppers.
TEAM SYNERGY
With our extensive experience in customer relationship management, backed by a dedicated team, we are equipped to assist businesses in developing a strong and loyal customer base. By providing personalized services and increasing sales, we help build a prominent brand identity. By collaborating and executing smart marketing strategies, we aim to achieve exceptional outreach.
STREAMLINE THE PROCESS
Let’s all work smarter together for the long-term goals of your business. With our handheld devices, marketing and reviews services, expertly designed websites, and customizable gift cards through the Clover Loyalty Program, we bring everything you need to succeed together in one place. At The Place to Shop Local, LLC in Arizona, we understand the importance of staying connected with your community, and we’re here to make it easy for you to manage your day-to-day operations. Let us take care of the heavy lifting so you can focus on what matters most: your business.
Get in touch with us today and let us handle the technology for your tomorrow.